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Legal

Removal Service Policy

This page provides general guidance for removal enquiries and moving-day preparation.

Customer information

Customers should provide accurate addresses, access details, inventory and any information about large, fragile or unusually heavy items.

Packing

Customer-packed items should be packed securely. Any packing service or materials supplied by SP Moving Solutions should be agreed in advance.

Specialist items

Pianos, safes, unusually heavy items and other specialist objects require prior confirmation before acceptance.

Delays and access

Unexpected access restrictions, waiting time or changes to the move may affect how the service can be carried out. Any associated terms should be agreed before they become binding.

This page provides general website information and should be reviewed against the business’s final operating terms before legal reliance.

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